InnKey Partners with Marriott International to Power Series by Marriott Hotels Across India

InnKey’s next-generation, end-to-end cloud platform will elevate guest experiences, streamline operations, and accelerate profitability across Marriott International’s new brand portfolio.

Partnership Overview
- InnKey, India’s leading enterprise hospitality technology platform, has partnered with Marriott International.
- The collaboration will support Series by Marriott™, a new brand portfolio designed to deliver locally inspired experiences with global consistency.
- Rollout: Covers 84 operational hotels and 31 in the pipeline across India, with plans to expand into other emerging markets

Technology Integration
- InnKey Property Management System (PMS): Mobile-first, cloud-native platform unifying front-of-house operations.
- Seamless integration with:
- Marriott Bonvoy Loyalty Platform
- Central Reservation System (CRS)
- Other brand-level systems
- Provides real-time data connectivity, operational agility, and chain-level intelligence

Strategic Goals
- Elevate guest experiences: Smarter tools and real-time insights for personalized service.
- Streamline operations: Unified ecosystem simplifies decision-making and enhances efficiency.
- Accelerate profitability: Data-driven intelligence improves performance across properties.
- Regional character + global standards: Each hotel retains local flavor while maintaining brand consistency

Leadership Perspectives
- Viral Shah (CEO, InnKey): Emphasized Indian-built technology powering global hospitality at scale.
- Ashish Kale (VP IT – Asia Pacific, Marriott International): Highlighted efficiency, intelligence, and guest-centric service philosophy.
- Rohan Shah (Co-Founder, InnKey): Stressed secure, encrypted integrations meeting global standards

About InnKey
- India’s first cloud-native enterprise hospitality platform.
- Connects all hotel departments: Front Office, Housekeeping, F&B, Procurement, Accounting.
- Serves 600+ properties across India and emerging markets.
- Built in India, designed for global scalability

Key takeaway:
This partnership positions InnKey as a global hospitality tech leader, while Marriott strengthens its Series by Marriott™ brand with smarter, guest-centric operations across India.