Holiday Inn Bengaluru Racecourse has announced the promotion of three team members into
key leadership roles, reinforcing the hotel’s commitment to nurturing talent from within and
building the next generation of hospitality leaders. Tanushree Paul has been promoted to Front
Office Manager, Kaustav Bhattacharjee to Executive Housekeeper, and Santhosh Ramanna to
Director of Engineering.
Tanushree Paul → Front Office Manager
- Former Assistant Front Office Manager
- Known for calm leadership and guest-first approach
- Graduate of NSHM School of Hotel Management
Kaustav Bhattacharjee → Executive Housekeeper
- Elevated from Housekeeping Manager
- Introduced Small Acts of Kindness initiative for personalized guest service
- Graduate of IHM Guwahati, recipient of Clean Warrior Honours
Santhosh Ramanna → Director of Engineering
- Promoted from Chief Engineer
- Strengthened engineering operations and maintenance standards
- Awarded Best Upkeep and Maintenance Award (Brigade Hotel Ventures, 2025)
- Diploma in Mechanical Engineering from KSOU Mysore
Leadership Vision
General Manager Shiv Bose emphasized that these promotions reflect the hotel’s strong talent pipeline and culture of empowering team members to excel.
Together, these appointments reinforce the hotel’s focus on developing talent from within, ensuring both guest experience excellence and operational reliability.
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