Air France celebrates the 30th anniversary of its hub at Paris-Charles de Gaulle airport

Air France is marking 30 years of its Paris-Charles de Gaulle hub by highlighting how it has grown into one of the world’s most important aviation crossroads.

Scale and Connectivity
- Opened in 1996, the hub pioneered the “bank” flight system, synchronizing arrivals and departures to minimize transfer times.
- Today, it handles up to 800 flights daily to nearly 170 destinations worldwide.
- In 2025, 40 million customers passed through, with more than half connecting via Paris-CDG.
- Linked with KLM’s Amsterdam hub by 24 daily flights, together offering access to 320 destinations globally.

Infrastructure and Operations
- Spans three passenger terminals (2E, 2F, 2G), a massive cargo terminal, and 300,000 m² of maintenance facilities.
- The Hub Control Center coordinates all operations in real time, involving 5,300 dedicated employees.

Innovation and Customer Experience
- Introduced self-service kiosks, automated bag drops, and boarding gates.
- Staff use tablets for real-time updates, and AI is being deployed for personalized service.
- Special services include Kids Solo for unaccompanied minors, SkyPriority, and multilingual teams assisting passengers in eight languages.
- Premium lounges feature Michelin-starred dining and spa treatments, with La Première offering private suites.

Inclusion and Accessibility
- The Saphir program for passengers with disabilities celebrates 25 years in 2026, serving over 760,000 travelers in 2025.

Sustainability and Intermodality
- Focus on fleet renewal, sustainable aviation fuels, and electrification of ground operations.
- The Train + Air partnership with SNCF allows combined train-flight bookings, used by 160,000 customers annually.
- Expansion to Ouigo trains and new connections (like Brussels-Midi) will broaden access.
- The upcoming CDG Express (2027) will link the airport to central Paris in 20 minutes.

In short, Air France is celebrating not just longevity but a hub that has continually reinvented itself—balancing efficiency, customer care, inclusivity, and sustainability.