MakeMyTrip Makes Early Check-In and Late Check-Out a Confirmed Booking

MakeMyTrip announced the launch of Early Check-In & Late Check-Out, available across more than 10,000 hotels, villas and homestays in India and over 1,000 properties across 20 international destinations.

What’s New
- Available at 10,000+ hotels, villas, and homestays in India and 1,000+ properties across 20 international destinations.
- Guests can pre-book early check-in or late check-out slots in 3, 6, or 9-hour windows.
- This replaces informal front-desk requests with a confirmed, prepaid commitment.
- First-of-its-kind offering at this scale by an OTA in India.

Early Traction
- 77% of bookings are for early check-in.
- 23% of bookings are for late check-out.

Why It Matters
- Travel pain points solved:
- Overnight buses, red-eye flights, or early trains → arrive before 9 AM, but rooms aren’t ready until 2 PM.
- Late flights (10 PM departures) → forced to vacate by noon.
- MakeMyTrip data:
- 53% of travellers arrive before 9 AM.
- 54% depart after 3 PM.
- Abroad, many flights land before 8 AM, but hotel check-in is fixed at 2–3 PM, often forcing travellers to pay for an extra night.

How It Works
- During booking, MakeMyTrip automatically suggests the most relevant slot based on flight, train, or bus details.
- Benefits:
- Travellers: Assurance and guaranteed access.
- Hotels: Monetize inventory that would otherwise remain unused.

Leadership Insights
- Abhishek Logani (CBO – Hotels): Flexibility and confirmed access are now key booking criteria; hotels gain new revenue streams.
- Ankit Khanna (CPO – Hotels, Growth & Emerging Businesses): This feature removes one of the biggest anxieties in travel—uncertain room access.

International Destinations Covered
- Includes Dubai, Bangkok, Pattaya, Bali, Kuala Lumpur, among others.

This innovation is a win-win: travellers gain peace of mind, and hotels unlock new revenue. It’s a smart move that could reshape how flexible stay options are offered across the industry.