Chennai Metro Issues Mandatory Advisory on Metro Etiquette; Violators to Face Fines for Noise Disturbance
CMRL’s latest advisory makes it clear that noise disturbances in metro trains and premises are now officially punishable offences under Section 59 of the Metro Railway (Operations and Maintenance) Act, 2002. What counts as a violation: - Loud conversations on mobile phones - Playing music or videos without headphones - Using speaker mode inside trains or stations Penalties: - Fine of up to ₹500 - Possible removal from metro premises by authorized officials Guidance for commuters: - Use headphones for calls or media - Avoid speaker mode - Keep conversations at a considerate volume Why it matters This move aligns Chennai Metro with global best practices in urban transit, where passenger comfort and etiquette are treated as essential to smooth operations. By enforcing fines, CMRL is signaling that commuter discipline is as important as infrastructure expansion.
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