IHG Hotels and Resorts appoints Neetu Mistry as Managing Director for UK and Ireland

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, has today announced the appointment of Neetu Mistry as Managing Director for its UK & Ireland (UK&I) estate.

Appointment:
Neetu Mistry named Managing Director for UK & Ireland.

Scope:
Overseeing 400+ open and pipeline hotels across 11 brands, including InterContinental, Kimpton, voco, Holiday Inn, Crowne Plaza, and Staybridge Suites.

Responsibilities:
- Drive growth and performance in the UK&I market.
- Strengthen partnerships with IHG’s diverse owner community.
- Lead commercial strategy and portfolio sustainability.

Neetu Mistry’s Background
- Experience: 20+ years in UK & European hotel management companies.
- Expertise: Building high-performing commercial teams, enhancing long-term owner value.
- Industry Recognition: Known for leadership, commercial acumen, and hospitality excellence.
- Previous Role: Owner Representative on IHG’s regional council, valued for collaboration and insights.

Leadership Endorsements
- Karin Sheppard (SVP & MD, Europe): Praised Neetu’s strategic clarity, operational understanding, and inclusive leadership style.
- Neetu Mistry: Expressed excitement about opportunities in the dynamic UK&I market and commitment to delivering “True Hospitality” and long-term growth.

Market Context
- UK&I remains a thriving market for IHG, supported by strong domestic travel demand and sustained owner investment.
- The estate spans 11 brands, showcasing IHG’s diverse positioning from luxury to midscale.

This appointment signals IHG’s intent to strengthen its leadership bench in Europe and maximize opportunities in one of its most resilient markets.