IndiGo

IndiGo Operations Normalised – December 9, 2025

IndiGo has officially announced that its operations across the network have returned to normal after recent disruptions. Here are the key points from the airline’s press statement:

Flight Operations
- More than 1,800 flights operated today, connecting all 138 stations in the network.
- Plans to operate nearly 1,900 flights tomorrow, reflecting full-scale recovery.
- On-time performance has returned to normal levels.

Baggage Handling
- Nearly all delayed bags have been delivered to customers.
- Remaining baggage is being prioritized for delivery at the earliest.

Customer Support
- Automated procedure introduced for full refunds upon cancellations with a “No Questions Asked” policy.
- Refunds can be processed easily via the airline’s website.
- Passengers are advised to check the latest flight status online before heading to the airport.

Apology & Assurance
- IndiGo expressed sincere regret for the inconvenience caused.
- The airline emphasized its commitment to customer satisfaction and operational reliability.

This normalization marks a significant milestone for IndiGo, restoring confidence among passengers just ahead of the busy winter travel season.

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