IndiGo Press Statement on December 07, 2025

Here’s a summary of the IndiGo press statement issued on 7 December 2025 regarding the ongoing travel disruptions.

Board of Directors’ Response
- The Board of InterGlobe Aviation Limited (IndiGo) convened immediately when cancellations and delays began.
- They received a detailed briefing on the crisis and set up a Crisis Management Group (CMG).

Crisis Management Group (CMG)
- Includes Chairman Vikram Singh Mehta, Directors Gregg Saretsky, Mike Whitaker, Amitabh Kant, and CEO Pieter Elbers.
- The CMG meets regularly to monitor the situation and coordinate recovery efforts.

Customer-Centric Measures
- IndiGo emphasized its commitment to addressing hardships faced by customers and stakeholders.
- The airline is ensuring refunds on cancellations and offering waivers on cancellation/rescheduling fees during the crisis period.

Operational Integrity
- The Board highlighted that restoring normal operations across the airline’s network is a top priority.
- Continuous updates are being provided to the CMG and management teams to expedite recovery.

About IndiGo
- India’s largest carrier with a fleet of 400+ aircraft.
- Operates 2300+ daily flights, connecting 90+ domestic and 45+ international destinations.
- Welcomed 118 million customers in FY25.
- Awarded ‘Best Airline in India and South Asia’ by Skytrax at the World Airline Awards 2025.

👉 In short, IndiGo’s press statement reassures passengers that the airline is actively managing the crisis, prioritizing refunds, waivers, and operational recovery, while keeping customer welfare at the center.