If you suddenly fall ill while traveling on a moving train in India, there are clear procedures in place to ensure you get medical help quickly. Steps to Get Medical Assistance: Call the Railway Helpline (139): This number is active 24/7. Provide your coach number, seat number, and details of the illness. The control room will immediately be alerted. Inform the Train Staff: If you cannot make the call (due to poor network or other issues), inform the TTE (Ticket Examiner) or the train guard. They can use the official railway system to alert the next station. Doctor at the Next Station: Once the train reaches the next station, a railway doctor will already be waiting on the platform to examine and treat the patient. Costs and Treatment - Consultation Fee: A fixed fee of ₹100 is charged for the doctor’s consultation. - Medicines: One dose of medicine for common illnesses is provided free of charge. Additional medication or treatment may incur extra costs. - Serious Cases: If the condition is severe (e.g., unconsciousness, heart problems, accidents), the railway arranges an ambulance and medical team at the next station. The patient may be admitted to the nearest government or recognized hospital. Coverage - This facility is available on Mail, Passenger, and Express trains across India. So, the key takeaway: Dial 139 or inform the TTE/guard immediately—help will be arranged at the next station without delay.
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