MakeMyTrip’s Newly Launched Price Drop Protection Refunds Flyers if Fares Drop After Booking

MakeMyTrip’s Price Drop Protection, a newly launched feature, refunds the difference if the flight fare drops after a traveller books.

Feature Overview
- Price Drop Protection refunds the fare difference if flight prices fall after booking.
- Covers domestic and international flights, one-way and round-trip.
- Opt-in cost: INR 229 (domestic), INR 349 (international) per person.

Why It Matters
- Addresses fare anxiety among Indian travellers who often delay bookings, fearing price drops.
- Encourages early planning with reassurance that travellers won’t miss out on lower fares.

Key Details
- Refund cap: INR 2,500 (domestic), INR 3,000 (international).
- Coverage window: From booking until 6 hours before departure.
- Refund credited to the original payment method.
- Travellers notified directly if a fare drop occurs.

Assurance Suite
- Complements MakeMyTrip’s existing protections:
- Zero Cancellation
- Free Date Change
- Extends coverage beyond cancellations and schedule changes to post-booking price movements.

Leadership Insight
Raj Rishi Singh, COO:
> “Travellers should not have to choose between booking early and worrying that fares may fall later. Price Drop Protection lets them book when it works for them, with the reassurance that if the fare drops, they are protected.”

Strategic Impact:
This feature strengthens MakeMyTrip’s positioning as India’s most traveller-centric OTA, blending flexibility, assurance, and peace of mind into the booking journey.