From gate to gate, always online: «Iseltwald» launches with high-speed internet powered by Starlink
On 28 September 2026, SWISS will bring the new high-speed internet powered by Starlink on board. It will provide fast and reliable internet bandwith above the clouds. A SWISS Airbus A320neo will be the first aircraft to feature the new service.
Launch Highlights
- Aircraft: Airbus A320neo, registration HB‑JDM, named Iseltwald.
- Service start: 28 September 2026, flight LX1852 Zurich → Thessaloniki.
- Technology: Starlink satellite internet, branded as Lufthansa Group Wi‑Fi powered by Starlink.
Passenger Benefits
- Gate-to-gate connectivity — no interruptions during taxi, takeoff, or landing.
- Free access for Miles & More members and Travel ID users, across all classes.
- Use cases: Messaging, photo sharing, browsing, and online services.
- Restrictions: No voice/video calls, no live broadcasting; headphones required for audio/video.
Rollout Plan
- Initial installation on three A320 family aircraft.
- Gradual fleet-wide expansion.
- Target: Entire SWISS fleet equipped by end of 2029.
Passenger Experience Guidelines
- Respect privacy when sharing content.
- Follow crew announcements.
- Keep usage considerate to fellow travelers.
Strategic Impact
- Positions SWISS and Lufthansa Group as leaders in next-gen inflight connectivity.
- Enhances customer loyalty through free, reliable, high-speed internet.
- Demonstrates practical adoption of space-based technology in commercial aviation.
This is a major milestone: SWISS is essentially turning its aircraft into always-online flying hubs, setting a new standard for passenger experience.
