Agoda rolls out suite of new features focused on real-time updates and smarter trip planning

Digital travel platform Agoda today announced a series of new features designed to help travelers plan and manage their trips with greater confidence. The latest updates include real-time flight visibility, an enhanced hotel browser, and AI-powered tools that make choosing the right property faster and more intuitive.

Real-time Flight Updates
- Travelers booking flights via Agoda’s iOS and Android apps now receive live notifications on flight status, gate and terminal info, check-in counters, and baggage carousels.
- On average, users get 2–3 updates per booking, helping reduce stress and uncertainty during travel.

Smarter Hotel Browsing
- A new Gallery View on iOS offers a photo-forward way to explore hotel options.
- Agoda’s AI-powered pairing tool links hotel images with relevant guest reviews, so users can instantly see feedback about specific features like rooms, pools, or restaurants.

Expanded Language Support
- Flight-related chat assistance now supports Chinese (Simplified & Traditional), Thai, Indonesian, and Hong Kong-based users, making help more accessible across Asia.

Unified Trip Planning
- Agoda’s multi-product booking engine lets travelers book hotels, flights, and activities in a single transaction.
- All bookings are consolidated in the “My Trips” section for easy reference.

Leadership Insight
Ittai Chorev, Chief Product Officer at Agoda, emphasized that these updates are designed to reduce stress and empower travelers with the right information at the right time.

This rollout positions Agoda as a more integrated, AI-driven travel platform, blending convenience with personalization.