KLM has been named the winner in the “Best Cabin Service” category in Europe at the 2026 APEX Best™ Awards. What makes this award special is that it is based on passenger reviews reflecting their own experiences during the flight. Award Won: KLM received the APEX Best™ Award for Best Cabin Service in Europe (2026). Categories Rated: Passengers evaluated airlines on five aspects: - Seat comfort - Cabin service - Food & beverages - Entertainment - Wi-Fi Crew Recognition: Bas Gerressen, EVP of Inflight Services, emphasized that the award reflects the cabin crew’s warm welcome and personal attention, making passengers feel at home. Scale of Feedback: Over one million passenger reviews were analyzed to determine winners. Significance: Highlights KLM’s commitment to meaningful journeys and customer appreciation of its service quality.
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