KLM Wins APEX Award

KLM Wins APEX Award for Best Cabin Service

KLM has been named the winner in the “Best Cabin Service” category in Europe at the 2026 APEX Best™ Awards. What makes this award special is that it is based on passenger reviews reflecting their own experiences during the flight.

Award Won:
KLM received the APEX Best™ Award for Best Cabin Service in Europe (2026).

Categories Rated:
Passengers evaluated airlines on five aspects:
- Seat comfort
- Cabin service
- Food & beverages
- Entertainment - Wi-Fi

Crew Recognition:
Bas Gerressen, EVP of Inflight Services, emphasized that the award reflects the cabin crew’s warm welcome and personal attention, making passengers feel at home.

Scale of Feedback:
Over one million passenger reviews were analyzed to determine winners.

Significance:
Highlights KLM’s commitment to meaningful journeys and customer appreciation of its service quality.

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