VFS Global‑led consortium wins major citizen services contract of 60 Model Sub‑Registrar Offices across Maharashtra

VFS Global, the global leader in trusted technology services, empowering secure global mobility for governments and citizens, in consortium with WE Excel Software Pvt. Ltd., has won a five-year contract from the Inspector General of Registration (IGR) and Controller of Stamps under the Government of Maharashtra, to launch 60 state-of-the-art Model Sub-Registrar Offices (SROs) across the state in a phased manner to streamline and digitally transform property registration into a fast, transparent, and citizen-centric system.

Project Overview
- Scope: Transformation of 60 Model Sub-Registrar Offices (SROs) across Maharashtra.
- Partners: VFS Global + WE Excel Software Pvt. Ltd.
- Duration: Five-year contract with phased rollout.
- Objective: Streamline property registration with technology-enabled, citizen-centric services.

Key Features of Model SROs
- Digital infrastructure: Seamless processing with robust IT systems.
- Modern facilities: Spacious, air-conditioned centres, Wi-Fi lounges, refreshments.
- Service delivery teams: Trained executives to assist citizens.
- Transparency & efficiency: Faster turnaround times, reduced queues, improved ambience.

Leadership Insights
Ravindra Binwade (IGR, Maharashtra):
- Model offices designed to reduce overcrowding and improve user experience.
- Hybrid approach: government oversight + modern operational efficiency.
- Citizens retain choice between model offices and traditional SROs.

Jiten Vyas (CCO, VFS Global):
- Marks a milestone in governance reforms.
- Builds on VFS Global’s expertise in large-scale passport and visa services.
- Will create jobs and skilled service teams across Maharashtra.
- Part of broader expansion into adjacent citizen services (verification, attestation, education, medical testing).

Impact
- Citizen experience: Faster, more transparent property registration.
- Economic contribution: Employment generation and skill development.
- Governance reform: Strengthens trust between citizens and public institutions through modern service delivery.

This initiative positions Maharashtra as a pioneer in citizen service modernization, blending government control with private-sector efficiency.