SWISS’s 2025 results paint a picture of resilience under pressure. The airline delivered an operating result of CHF 502.2 million, down 26.6% from 2024, with revenues slipping to CHF 5.50 billion. The decline was driven by rising costs, resource shortages (notably engines and crews), and volatile demand. Cargo performance also weakened due to geopolitical uncertainties, though lower fuel prices provided some relief. Passenger traffic: 18.1 million travelers (+0.6%), with over 143,000 flights (+0.6%). Seat load factor: 83.3%, down 0.8 percentage points. Q4 performance: EBIT CHF 91 million, nearly halved from Q4 2024. Operational improvements: Punctuality rose to 69.3% (+4.1 points), schedule stability reached 98%. Investments: Introduction of Airbus A350, new cabin interiors, and the SWISS Senses service product. Strategic Moves - Cost efficiency program: Streamlining structures, boosting collaboration, and accelerating digitalization. - Customer experience: Plans to refurbish the Airbus A330 fleet with new cabins. - CEO’s stance: Jens Fehlinger emphasized balancing innovation with cost discipline, warning that shrinking capacity risks competitiveness. The Big Picture SWISS is navigating a tough environment: strong competition, rising fees, and resource bottlenecks. Yet, it’s doubling down on innovation and efficiency to secure long-term growth. The airline’s challenge in 2026 will be to translate these structural measures into restored profitability while keeping flying affordable and Switzerland well-connected.
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