Qantas Frequent Flyer unveils the Biggest Changes to Status in Program History

Qantas Frequent Flyer is introducing the most significant changes to earning and retaining status since the program's inception, giving members the ability to roll over unused Status Credits and earn them through everyday spending for the first time.

Status Credits on the Ground
- Members can earn up to 140 Status Credits annually through everyday spending (credit cards, retail, utilities, partners).
- These credits count toward Lifetime status.

Status Credit Roll Over
- Up to 50% of unused credits can be carried into the next membership year.
- Caps: 100 (Silver), 350 (Gold), 500 (Platinum).

Lifetime Milestones
- Lifetime Gold members can earn complimentary Platinum years for every 10,000 credits beyond the Gold threshold.
- Up to five years can be banked and activated later.

Enhanced Tier Benefits
- Silver members: an extra lounge invitation each year.
- Higher tiers: new vouchers and discounts.

Simplification
- Retirement of Points Club and Green Tier; benefits integrated into the core program.
- Move to single Status Credit targets (e.g., Gold = 700 annually, no separate attain/retain).

Digital Upgrade
- New reward seat search tool on qantas.com (Qantas + 30 partner airlines).
- Allows searching millions of seats by destination/cabin type over 12 months.

Timeline
- Late 2026: Ground earning & roll-over introduced.
- 2027: Lifetime Platinum banking, enhanced tier benefits, single targets, and retirement of sub-programs.
- Next Month: Launch of the new reward seat search tool.

Leadership Perspective
- Vanessa Hudson (Qantas Group CEO): Changes deliver flexibility, faster recognition, and more pathways to status.
- Andrew Glance (Qantas Loyalty & Customer CEO): Roll-over and ground earning are “some of the most significant changes in program history,” responding to member demand.

This overhaul marks a new era for Qantas Loyalty, making status more accessible and rewarding beyond just flying.