NHAI Terminates User Fee Collection Contract at Bara Fee Plaza, Uttar Pradesh for misbehaving with the NH user
Issues Show Cause Notice to debar agency for future bidding for one year and encashment of the Bank Guarantee/Performance Security amounting to Rs. 5.3 crore Key Announcement - The National Highways Authority of India (NHAI) has terminated the user fee collection contract at Bara Fee Plaza (Lucknow–Sultanpur section of NH-731, Uttar Pradesh). - The contractor, M/s Skylark Infra Engineering Pvt. Ltd., allegedly assaulted a highway user on 14 January 2026. Disciplinary Actions - A Show Cause Notice has been issued to the agency, proposing: - Debarment for one year from participating in any NHAI bids/contracts. - Forfeiture and encashment of the ₹5.3 crore Bank Guarantee/Performance Security tied to the Bara Fee Plaza contract. Contractual Obligations - NHAI highlighted that contractors must ensure: - Personnel do not misbehave with the public. - Strict discipline and decency at toll plazas. - The incident was deemed a serious violation of the contract agreement. Broader Message - NHAI reiterated its zero-tolerance policy toward misconduct at toll plazas. - The authority emphasized its commitment to providing a safe and secure commuting experience for all highway users. This move sends a strong signal that NHAI is serious about accountability and discipline at toll plazas.
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