Lufthansa partnership with Amadeus

Lufthansa Group enters partnership with Amadeus

The Lufthansa Group and travel technology company Amadeus have entered a groundbreaking partnership to make booking, adjusting, and managing flights even easier and more intuitive for travelers.

Date & Place:
Announced on 7 January 2026 in Frankfurt.

Partnership Goal:
To simplify and modernize flight booking and management processes.

Key Innovation:
Introduction of a new “Order ID” system.
- This will replace traditional booking and ticket numbers.
- It consolidates all trip components: flights, reserved seats, baggage, upgrades, lounge access, etc.

Benefits for Travelers:
- Easier rebooking and adjustments, especially during flight irregularities.
- One-click access to alternative solutions and passenger information.
- Greater transparency on included services and available add-ons.

Rollout:
Gradual introduction across Lufthansa Group airlines.

Complementary Systems:
Works alongside Travel ID, which continues to manage personal customer profiles.

Statement:
Tamur Goudarzi Pour, EVP Strategy at Lufthansa Group, emphasized that this positions Lufthansa as a pioneer in modern airline retailing.

👉 In short, this partnership is about making air travel more seamless and customer-friendly by unifying all booking elements under one identifier.

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