Thomas Cook India launched forex app ‘TC Pay’ aiming to revolutionize foreign exchange services

Thomas Cook India has officially launched TC Pay, a cutting-edge forex app tailored for the mobile-first Indian traveler. This move marks a strategic leap in the company’s digital-first journey, aiming to revolutionize how foreign exchange services are accessed and managed.

End-to-End Digital Fulfilment
- Buy/reload forex cards, send international remittances, and make secure payments—all digitally
- Smart navigation and “save for future use” reduce transaction time by 30%
- Video KYC (V-KYC) coming soon

All-in-One Card Management
- View statements, set limits, block cards—all from one interface
- Instant virtual card access for secure payments
- Multi-currency wallet supporting up to 12 global currencies

Top-Tier Security
- Biometric authentication for safe transactions

WhatsApp Integration
- In-app chat and calling for instant support and personalized assistance

Real-Time Offers
- Personalized deals delivered directly in-app

Strategic Impact
Deepesh Varma, EVP of Foreign Exchange at Thomas Cook India, highlighted that TC Pay is designed to meet the growing demand for speed, simplicity, and security in forex transactions. The company has already seen a 2.5x growth in Forex by WhatsApp transactions and a 40% increase across digital channels, signaling strong adoption.

This launch also helps Thomas Cook India expand beyond its physical branches, tapping into new and underserved markets through a scalable digital presence.