Ministry of Civil Aviation

MoCA Action on IndiGo Operational Crisis - Air Fare Regulation

Here’s a clear summary of the Ministry of Civil Aviation (MoCA) action on IndiGo’s operational crisis regarding air fare regulation.

Air Fare Regulation Measures
- Regulatory Powers Invoked: MoCA has formally stepped in to regulate airfares across all affected routes.
- Fare Caps Introduced: Airlines must strictly adhere to newly prescribed fare caps to prevent opportunistic pricing during the disruption.
- Duration of Caps: These caps will remain in force until the situation fully stabilises.

Objectives
- Protect Passengers: Ensure that citizens — especially senior citizens, students, and patients — are not subjected to financial hardship.
- Maintain Market Discipline: Prevent airlines from exploiting passengers in distress.
- Fair Pricing: Guarantee reasonable fares across disrupted routes.

Monitoring & Enforcement
- Real-Time Oversight: MoCA will monitor fare levels using real-time data and coordination with airlines and online travel platforms.
- Immediate Action: Any deviation from prescribed norms will attract corrective regulatory measures.
- Public Interest Priority: The directive emphasizes protecting passengers over profit during the crisis.

This move shows MoCA’s zero-tolerance stance on price exploitation during operational disruptions.

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