IndiGo

IndiGo Press Statement on December 03, 2025

Here’s a clear summary of IndiGo’s latest press statement (December 3, 2025) regarding its operational disruptions:

Disruption:
IndiGo acknowledged that its operations were significantly disrupted across the network for the past two days.

Causes: Multiple unforeseen challenges compounded the situation:
- Minor technology glitches
- Schedule changes linked to the winter season
- Adverse weather conditions
- Increased congestion in the aviation system
- Implementation of updated crew rostering rules (Flight Duty Time Limitations)

Response Measures:
- Calibrated adjustments to flight schedules for the next 48 hours
- Aim to progressively restore punctuality and stabilize operations
- Teams working round-the-clock to ease customer discomfort

Customer Support:
- Affected passengers are being offered alternate travel arrangements or refunds
- Customers advised to check latest flight status at [IndiGo’s flight status page](https://www.goindigo.in/check-flight-status.html) before heading to the airport

Commitment:
IndiGo expressed regret for the inconvenience and reaffirmed its commitment to minimizing disruption and supporting customers.

About IndiGo
- India’s largest airline with a fleet of 400+ aircraft
- Operates 2300+ daily flights across 90+ domestic and 45 international destinations
- Welcomed 118 million customers in FY25
- Named “Best Airline in India and South Asia” by Skytrax at the 2025 World Airline Awards

This statement shows IndiGo is trying to balance transparency with reassurance, emphasizing both the causes and the corrective steps.

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