With you, all the way - IndiGo Airlines
“With you, all the way” by IndiGo Airlines. It reflects their commitment to supporting passengers after the recent operational disruptions earlier this month. Customer Care First: IndiGo emphasized that their foremost priority is the well-being of passengers. Refunds Processed: Refunds for cancelled flights (Dec 3–5, 2025) have already been initiated, with most reflected in accounts and the rest following shortly. Compensation Vouchers: Severely impacted passengers stranded at airports due to congestion will receive ₹10,000 travel vouchers, valid for any IndiGo journey over the next 12 months. Government Guidelines: In addition, IndiGo will provide compensation of ₹5,000–₹10,000 depending on flight block time, for cancellations within 24 hours of departure. Message of Assurance: The tagline “With you, all the way” is meant to reassure passengers that IndiGo is committed to restoring the safe, smooth, and reliable travel experience they expect. It’s both a brand promise and a gesture of empathy, signaling that the airline wants to rebuild trust after the disruption.
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