Hilton Takes No. 1 Ranking in Great Place to Work’s First Hotels and Resorts Ranking

Hilton has been ranked No. 1 Best Workplace in Hotels & Resorts in Great Place to Work's inaugural industry ranking. The recognition is based on feedback from Hilton team members across the United States

Employee Satisfaction
According to Great Place to Work:
- 95% of team members say Hilton is a great place to work.
- 97% say they feel welcomed.
- 96% feel proud of the company's achievements.

Focus on People and Careers
- Hilton emphasized the importance of human connection in hospitality despite growing technology adoption.
- The company invests in:
- Leadership development
- Mentoring and coaching

Career progression
- Continued learning opportunities
- Career Growth Highlights
- 63% of recent hotel and corporate leadership roles were filled internally.
- Since 2022, Hilton has created more than 3.1 million learning and career-growth opportunities worldwide.

Key Employee Development Programs
Management Development Program
- Early-career program focused on hotel operations and leadership skills.

BetterUp Coaching
- Personalized coaching for managers to strengthen leadership, communication and team-building skills.

LAUNCH Program
- A 24-month rotational program providing exposure to hotel operations and corporate functions.

Thrive Sabbatical & Thrive Reset
- Offers selected employees paid time off and financial support to pursue personal interests, volunteer or recharge.

Global Language Learning Program
- Provides free access to language courses and conversation practice to help employees improve communication and cross-cultural skills.

Executive Commentary
Laura Fuentes, Chief Human Resources Officer, Hilton
- Said the award demonstrates that Hilton's greatest strength remains its people and their ability to create meaningful guest experiences through human connection.

Kim Peters, EVP, Great Place To Work
- Highlighted hospitality as a people-focused industry and praised organizations that create exceptional employee experiences.

Broader Recognition
The latest honor adds to more than a decade of workplace awards for Hilton.
In 2026, Hilton was also recognized as:
- No. 1 Best Workplace in 21 countries
- No. 1 Best Company to Work For in Europe
- No. 1 Best Workplace in Latin America
- No. 1 Best Workplace in Asia

Why It Matters
The recognition reinforces Hilton's reputation as a leading employer in the hospitality sector, with a strong emphasis on employee development, internal mobility, and workplace culture.