Citrus Leisure Partners with RateGain’s UNO Direct Stack to Power the End-to-End Direct Booking Journey Across Sri Lanka

RateGain Travel Technologies Limited, a global leader in AI-powered SaaS solutions for travel and hospitality, announced a strategic partnership with Citrus Leisure PLC, one of Sri Lanka’s leading publicly listed hospitality groups, to strengthen direct bookings across its hotel portfolio through UNO Direct Stack.

Strategic Collaboration
- RateGain Travel Technologies has partnered with Citrus Leisure PLC, one of Sri Lanka’s leading hospitality groups.
- Goal: strengthen direct bookings across Citrus Leisure’s portfolio using UNO Direct Stack.

What UNO Direct Stack Does
- Integrates guest acquisition, digital marketing, website, booking conversion, distribution, and pricing intelligence into one platform.
- Helps Citrus Leisure:
- Grow direct revenue
- Improve conversion rates
- Reduce reliance on third-party channels
- Simplify operations by avoiding fragmented systems

Citrus Leisure Portfolio
- Citrus Hikkaduwa
- Citrus Waskaduwa
- The Steuart by Citrus (Colombo)
- Serves both leisure and business travelers across multiple markets.

Leadership Insights
- Chandana Talwatte, CEO Citrus Leisure: emphasized building a stronger digital foundation and personalized guest experiences.
- Anurag Jain, EVP RateGain APAC & MEA: highlighted the need for connected, data-driven guest insights to grow direct revenue.

Regional Significance
- Marks one of the most comprehensive direct revenue technology consolidations by a Sri Lankan hospitality group.
- Strengthens RateGain’s presence in Sri Lanka as hotels across the region invest in direct booking strategies to build stronger guest relationships.

This partnership positions Citrus Leisure to compete more effectively in the digital travel space, while showcasing RateGain’s role as a growth enabler for hospitality brands.