Chennai Metro Conducts 'Metro Manners – Smart Travel, Safe Travel' Campaign to Promote Responsible Commuting

Chennai Metro Rail Limited (CMRL) conducted the “Metro Manners – Smart Travel, Safe Travel” passenger awareness campaign at Arignar Anna Alandur Metro Station to promote safe, courteous, and disciplined travel and to enhance the overall commuter experience.

Campaign Overview
- Conducted at Arignar Anna Alandur Metro Station from 10–12 June 2026.
- Aim: Promote safe, courteous, and disciplined travel to enhance commuter experience.
- Activities included passenger engagement, volunteer participation, and staff involvement.

Student Volunteers as Civic Ambassadors
- Collaboration with NCC units.
- 25 NCC cadets from 1 [TN] SIG COY NCC deployed during morning peak hours (8:00–11:00 AM).
- Volunteers acted as “CMRL Civic Ambassadors”, guiding passengers and encouraging responsible commuting.

Key Metro Etiquette Messages
- Allow passengers to alight before boarding.
- Keep train doors clear.
- Do not cross the yellow line on platforms.
- Follow “Stand Left, Walk Right” on escalators.
- Use headphones for personal audio/video entertainment.

Passenger Response
- Commuters appreciated the initiative.
- Reported improvements in crowd movement and courteous behaviour during peak hours.

CMRL’s Commitment
- Expressed gratitude to participants and volunteers.
- Plans to expand the campaign to other stations in phases.
- Goal: Foster a culture of responsible commuting and civic awareness across the metro network.

👉 In essence, this campaign is about making metro travel smoother, safer, and more pleasant by instilling everyday etiquette among passengers.