New TSA Wait Time Tracker Now Available in the Award-Winning United Mobile App
United Airlines has just rolled out a first-of-its-kind TSA wait time tracker in its mobile app, starting with a pilot program across its major U.S. hub airports: Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco, and Washington, D.C. Real-time security updates: The app now shows estimated wait times for both standard security lanes and TSA PreCheck®, helping travelers choose the fastest option. Integrated into the Travel section: Customers can check wait times directly in the app alongside other day-of-travel tools. Enhanced navigation: Combined with features like personalized gate directions, bag tracking (including Apple AirTag integration), and automatic rebooking assistance, the app is becoming a comprehensive travel companion. Proactive alerts: United also uses AI-driven tools to send real-time weather impact updates, helping passengers understand delays caused by conditions elsewhere. Award-winning app: United’s mobile app has been recognized multiple times, including “Best Airline App” by Business Traveler North America in 2023 and a Webby Award in 2021. This move positions United as a digital leader among U.S. airlines, offering transparency and convenience at one of the most stressful points in air travel: security screening.
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