India's only tech-based ferry boarding system cuts check-in time from 45 minutes to less than 20 minutes and has had no delays in the past year, which is a Six Sigma- level record. Innovation: Introduced a proprietary QR code boarding system that checks in passengers in under one second, cutting boarding time by 55%. Operational impact: Reduced boarding from 45 minutes to less than 20 minutes, achieving zero delays over the past year — a Six Sigma-level performance benchmark. Passenger experience: Eliminated queues, paperwork, and confusion; boarding is now calm, fast, and seamless. Technology approach: Built its own software tailored to island conditions, inspired by airline-level efficiency standards. Fleet & routes: Operates Singapore-built catamarans — Go Nautika and Nautika Pro (India’s first business-class ferry) — connecting Port Blair, Havelock Island (Swaraj Dweep), and Neil Island (Shaheed Dweep). Scale: Serving over 2.5 million passengers, with a reputation for speed, comfort, and reliability. Leadership remarks: - Anoop Kumar (Partner & Director) emphasized that great ships need equally great ground operations, and Nautika’s system ensures “no delays, faster boarding, and passengers arriving calm.” This positions Nautika as a pioneer in India’s ferry industry, applying airline-style precision and technology to island travel — a rare achievement in the country’s transport sector.
© Travel Media. All Rights Reserved. Privacy