IHG Hotels and Resorts Announces Michael Hoe Knudsen as New Managing Director for Mexico, Latin America and Caribbean (MLAC)

IHG Hotels & Resorts has officially appointed Michael Hoe Knudsen as the new Managing Director for Mexico, Latin America & Caribbean (MLAC), succeeding Jorge Apaez after his retirement.

Leadership Profile
- Three decades of experience: Michael has worked across the Americas, Europe, and Greater China.
- IHG journey since 1996: He began at the InterContinental New York Barclay and has held leadership roles in the U.S., Brazil, Venezuela, Argentina, and Jamaica.
- Greater China expertise: Oversaw 120 managed hotels and 45 openings across China, Hong Kong, Taiwan, and Macau.
- Cultural connection: Fluent in Spanish, bringing both global expertise and regional familiarity to MLAC.

Strategic Focus
- Future growth: Expanding IHG’s footprint across Mexico, Latin America, and the Caribbean.
- Operational excellence: Strengthening service standards and guest experiences.
- Owner & stakeholder relationships: Deepening partnerships to drive sustainable success.

Regional Significance
- IHG legacy in MLAC:
- InterContinental Hotels & Resorts was founded in South America and launched in Brazil.
- Holiday Inn has been a trusted brand in Mexico for over 50 years.
- Current presence: 295 open hotels with a pipeline of 104 in development.

This appointment signals IHG’s intent to accelerate momentum in one of its most important regions, blending heritage with modern hospitality strategies.