Agoda and Mastercard Collaborate to Modernize Loyalty Programs with Flexible Travel Rewards

Agoda’s global travel inventory now available through Global Redemption Suite, enabling banking to deliver loyalty with instant, personalized travel rewards.

Partnership Overview
- Agoda, the global digital travel platform, has partnered with Mastercard to modernize loyalty programs.
- Their joint solution integrates Agoda’s global travel inventory into Mastercard’s Global Redemption Suite, giving banks the ability to offer flexible, instant travel rewards.

What It Means for Banks
- Banks connected to Mastercard’s ecosystem can embed Agoda’s travel redemption solution directly into their loyalty programs.
- This allows them to deliver a branded, seamless experience where points can be redeemed instantly for flights and accommodations.
- It’s a scalable model, helping banks modernize loyalty offerings without building complex systems from scratch.

Benefits for Cardholders
- Instant Redemption: Points can be applied directly to Agoda’s inventory in real time.
- Flexibility & Choice: Cardholders can redeem rewards across diverse travel options, tailored to their lifestyle.
- Personalization: A digital-first experience that aligns with evolving consumer expectations for meaningful, experience-led rewards.

Industry Context
- Research shows many loyalty points go unused because of limited redemption options.
- Reports like Skift’s State of Travel 2025 and Arrivia’s 2025 Loyalty Landscape highlight that travelers value discounted travel, easy redemption, and premium access.
- 84% of loyalty programs plan to expand travel benefits, making this collaboration timely and impactful.

Leadership Voices
- Damien Pfirsch, Chief Commercial Officer at Agoda: “We’re helping banks close the value gap with travel rewards that are immediate, intuitive, and genuinely useful.”
- Matthew Driver, EVP, Services, Asia Pacific at Mastercard: “We are transforming loyalty into a digital-first, hyper-personalized experience, creating a connected ecosystem that delivers convenience and meaningful value.”

This partnership sets a new standard for loyalty programs, shifting them from static point systems to dynamic, travel-driven ecosystems.