No Balance Transfer for Lost CMRL travel cards and Singara Chennai NCMC cards
In Chennai Metro Rail, CMRL travel cards and Singara Chennai NCMC cards are widely used for metro travel and parking payments. Policy Update: CMRL announced that if a passenger loses their Metro Travel Card, the remaining balance cannot be transferred to a new card. Reasoning: - Travel cards are treated as bearer instruments (like cash). - Once lost, they cannot be tracked or verified for ownership. - This ensures system integrity and prevents misuse. Impact on Commuters: - Passengers will need to purchase a new card if theirs is lost. - Any stored value on the lost card is forfeited. Communication: The press release was circulated to media outlets and stakeholders to ensure transparency and public awareness. 👉 In short, CMRL is clarifying that lost travel cards are non-recoverable, and balances won’t be transferred — similar to how losing cash means it cannot be reclaimed.
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