MakeMyTrip Advances AI Capabilities with Natural Language Search for Hotels and Homestays

MakeMyTrip has taken a major leap in travel tech by introducing Natural Language Search for hotels and homestays, making trip planning more intuitive and personalized than ever.

What’s New?
- Semantic Search Engine: Travelers can now describe their stay preferences in everyday language—like “pet-friendly hotels in Manali with a swimming pool” or “heritage stays near Jaipur forts with parking.”
- AI-Powered Results: The system interprets open-ended queries and returns tailored recommendations with visuals, curated user content, and personalized rankings.
- Smart Suggestions: Includes AI-generated prompts such as “beachfront hotels in Goa” or “Ooty stays with mountain views,” tagged with helpful notes like “great for families” or “private pools available.”

Built on Myra’s Framework
- The feature is powered by the same AI backbone as Myra, MakeMyTrip’s GenAI-enabled trip planning assistant.
- Myra supports users through every stage of travel—from discovery and booking to in-trip and post-travel assistance—via voice or text in English and Hindi, with plans to expand to more Indian languages.

Why It Matters
- This innovation removes the need to navigate multiple filters, making the search process faster and more accessible.
- It’s especially useful for travelers seeking specific combinations of amenities, experiences, or locations.

Leadership Insight
Ankit Khanna, Chief Product Officer at MakeMyTrip, said:
“Our goal is to make travel planning as natural as conversation. Instead of forcing users to think like a system, we’ve built a system that understands how people naturally express themselves.”