NHAI Simplifies Know Your Vehicle (KYV) Process for FASTag Users
NHAI has simplified the Know Your Vehicle (KYV) process for FASTag users, making it faster and more user-friendly. Key changes include fewer photo requirements and automatic data retrieval. Here’s a breakdown of the updated KYV process: What’s New in the KYV Process? - No more side-view photos: Users now only need to upload a front-facing image showing the vehicle’s number plate and FASTag. - Automatic data fetch: Vehicle details will be pulled directly from the Vahan database when users enter their vehicle number, chassis number, or registered mobile number. - No service disruption: FASTag services will not be discontinued for vehicles that haven’t completed KYV. Users will be given ample time to comply. - Streamlined verification: The process is now quicker and less cumbersome, improving the overall user experience. Why This Matters - Cost savings: NHAI has reduced toll collection costs by over ₹2,000 crore through improved digital tolling efficiency. - Enhanced transparency: These changes support NHAI’s goal of seamless and transparent highway operations. - User convenience: The simplified process addresses previous complaints and makes compliance easier for millions of FASTag users. This move reflects NHAI’s commitment to digital transformation and customer-centric service.
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