Air India Optimises Mobile App for iPhone Duo

Air India rolled out support for the new iPhone Duo from the day of the device's launch. The update is designed to take full advantage of the device's larger and dual-display formats.

Enhanced Travel Experience
The optimisation covers key customer touchpoints, including:
- Home
- Flight Booking
- My Trips
- Check-in
- Flight Status
- Loyalty Profile

Improved Navigation and Visibility
- Responsive layouts make better use of screen space.
- Split-view and dual-pane designs allow users to view more information at once.
- Guests can compare flight options more easily and access travel details with fewer taps and less scrolling.

Optimised Home Screen and Booking Flow
- Destination cards and app content are displayed more effectively across larger screens.
- Flight booking screens offer improved content organisation, making flight comparisons simpler.

Support Across Display Modes
The app is optimised for:
- Outer display (portrait)
- Inner display (portrait)
- Inner display (landscape)
- Outer display (landscape)
- Layouts automatically adapt to different screen orientations and sizes.

Enhanced My Trips and Flight Information
- Multiple trip cards can be viewed side by side.
- Important actions such as:
- View Trip
- Boarding Pass
- Select Seat
- Add Baggage are easier to access from a single screen.
- The improved experience also extends to Check-in and Flight Status sections.

Upgraded Loyalty Profile
- The wider layout displays more information in a single view.
- Sections such as:
- My Activities
- Vouchers
- What's New
- Earn with Partners are organised more efficiently.

Key Takeaway
- Air India's latest app update delivers a more intuitive and information-rich experience on iPhone Duo devices, enabling easier flight booking, trip management, loyalty tracking, and overall navigation through layouts tailored for larger and dual-screen displays.