Air India launches integrated online duty-free experience in partnership with Adani airports
Air India’s partnership with Adani Airport Holdings Limited (AAHL) marks a major step in digitizing the travel retail experience for international passengers.
Integrated Duty‑Free Platform:
Built directly into Air India’s website and mobile app, allowing travellers to browse, pre‑order, and pay online for duty‑free items before their flight.
Convenient Collection:
Purchases are packaged and ready for pickup at designated duty‑free counters at participating airports.
Savings & Offers:
Introductory discounts of up to 25%, plus stackable bank and seasonal offers for extra value.
Loyalty Rewards:
Members of Air India’s Maharaja Club earn 3 points per ₹100 spent on eligible transactions.
Coverage:
Available for flights to and from Ahmedabad, Jaipur, Lucknow, Mangaluru, Mumbai, Navi Mumbai, and Thiruvananthapuram, with more airports joining soon.
Strategic Impact
This collaboration blends Air India’s digital ecosystem with Adani Airports’ retail expertise, transforming duty‑free shopping into a seamless part of the travel journey—from trip planning to airport collection.
