CMRL has always endeavored to provide the people of Chennai a safe,
efficient and reliable travel partner.
Ridership Highlights
- Total passengers (July 2026): 1,06,23,764
- Busiest day: July 24, 2026, with 3,84,412 passengers
Ticketing Service Usage (July 2026)
NCMC Singara Chennai Card: 55,87,494
Single journey Paper QR: 19,66,202
Static QR – Stations: 2,24,701
Online: 1,47,760
WhatsApp (+91-8300086000): 4,51,715
Paytm: 2,99,228
ONDC: 12,68,411
PhonePe: 2,84,121
CMRL Mobile App (SVP): 95,430
Chennai One App: 2,98,702
Event QR (HCL 50 Year Celebration): 13,883
Total: 1,06,37,647
Discounts
- 20% discount available on:
- NCMC Singara Chennai Card
- Digital QR tickets (WhatsApp, Paytm, PhonePe)
- Digital store value pass via CMRL Mobile App
- Exclusion: No discount on single journey paper QR tickets purchased at counters.
Acknowledgment
CMRL thanked passengers for their continued support and cooperation, emphasizing its commitment to safe, efficient, and reliable travel.
This data shows how digital ticketing adoption is steadily rising, with NCMC cards and ONDC leading the way.
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