Navan and Hilton to Co‑Create Hotel–TMC Direct Connect

Navan, the global AI-powered business travel and expense platform, announced plans to launch an industry-first hotel–Travel Management Company (TMC) direct connection to modernize the corporate hotel booking experience.

Partnership Overview
- Hilton and Navan are co‑creating a Hotel–TMC Direct Connect integration.
- Navan becomes the first Travel Management Company (TMC) to connect directly with Hilton’s Central Reservation System (CRS) and content services.
- The goal: modernize corporate hotel booking with real‑time shopping, reliable content, and streamlined payments.

Key Capabilities
- Booking API → Direct, real‑time access to Hilton’s CRS for rates and availability.
- Content API → Authoritative property and room content delivered straight from Hilton.
- Virtual Payments → More consistent acceptance across Hilton’s global portfolio.

Benefits for Corporate Customers
- Greater choice & value → Unlocks Hilton’s portfolio with better savings.
- Rich, reliable content → Improves traveler confidence and reduces discrepancies.
- Streamlined booking → From search to checkout, more seamless and intuitive.
- Foundation for innovation → Future enhancements like deeper automation and post‑booking integrations.

Voices from the Partnership
- Hilton’s Frank Passanante: “We are evolving the hotel distribution model and delivering direct connectivity that better supports how corporate customers book, manage, and experience travel.”
- Navan’s Dane Molter: “Collaborating with Hilton on this direct connection will allow us to deliver superior experiences for users from their initial hotel search through booking and checkout.”

This move is significant because it shifts away from legacy distribution models toward API‑led, direct connectivity, which could set a new standard for corporate hotel travel.