Radisson Hotel Group launches hospitality industry-leading AI-powered real-time price matching technology

Radisson Hotel Group is pushing the boundaries of digital transformation in hospitality with its launch of an AI-powered real-time hotel price matching technology.

What’s New
- Automatic detection & matching: The system scans leading OTAs (Booking.com, Expedia, Agoda, Priceline, Trip.com, Makemytrip, etc.) and instantly matches lower publicly available rates on RadissonHotels.com.
- No manual claims: Unlike traditional “Best Rate Guarantee” programs, guests don’t need to submit screenshots or wait for approval—the process is fully automated.
- Global rollout: Available across all Radisson Hotel Group properties worldwide.

Benefits
- For guests: Confidence that booking direct always gives the best price, plus time saved from avoiding manual claims.
- For hotels: Reduced admin burden, better visibility into pricing performance, and stronger direct booking strategies.
- For the industry: Sets a new benchmark for price transparency and ease of booking.

Strategic Context
This innovation is part of RHG’s broader digital innovation strategy, which also includes:
- App-Only Rates in India (up to 10% extra savings).
- Enhanced Radisson Rewards loyalty benefits.
- A focus on automation, AI integration, and seamless direct booking.

Together, these moves show Radisson positioning itself as a tech-forward hospitality brand, competing not just on luxury or service, but on digital convenience and trust.