ANA HD Launches 'MoVA' Wheelchair and Stroller Rental Service Trial at Haneda Airport

ANA HOLDINGS INC. began a proof-of-concept trial of short-distance rentals of wheelchairs and strollers at Haneda Airport as part of its next-generation mobility service "MoVA," with the goal of providing a stress-free travel experience for all customers.

Overview
- Project Name: Short-distance Mobility Rental Service “MoVA”
- Rental Items: Manual wheelchairs, two types of electric wheelchairs, electric mobility scooters, strollers
- Period: June 15 – December 31, 2026
- One-way drop-off trial: June 15 – September 30, 2026
- Target Users: All customers using Haneda Airport
- Location: Haneda Airport Terminal 2, 1st Floor (Domestic Arrivals Level), MoVA Counter
- Hours: 10:00 – 18:00 (JST)
- Reservations: Via https://www.veltra.com/en/asia/japan/tokyo/p/17717/ (Chinese & Korean pages coming soon)

3 Key Features
1. Japan’s First “No Additional Fee” One-Way Drop-Off
- Rent at Kansai, travel across Japan, return at Haneda.
- Supports inbound “Golden Route” travelers.
- Trial period: June 15 – September 30, 2026.

2. MoVA x Uber Japan Collaboration
- Partnership with Uber Assist (drivers trained in assistance, vehicles with space for folding wheelchairs/walkers).
- Special campaign: ¥1,000 OFF Uber Assist coupons (lottery, 15 winners total).
- Application period: June 15 – September 14, 2026.
- Valid until December 31, 2026.

3. Inter-Terminal Support via NPO Collaboration
- Operated by Barrier-Free Network Council.
- Strengthens coordination between Terminals 1 & 2.
- Provides universal tourism information and seamless handovers.

Future Outlook
ANA Group plans to:
- Gather customer feedback during the trial.
- Expand MoVA services across airports.
- Build partnerships to ensure inclusive, stress-free travel for all passengers.

This initiative is a strong step toward universal tourism in Japan, making mobility easier for families, elderly travelers, and passengers with reduced mobility.