Yatra's DIYA Becomes the World's First Conversational AI Assistant with End-to-end Multi-city Travel Planning and Booking Capabilities

Yatra Online Limited (Yatra), one of India’s leading online travel companies, announced a major upgrade to its AI-powered travel assistant, DIYA, making it the world’s first AI assistant capable of planning and booking dynamic multi-city travel itineraries across destinations, cities, and countries in a single conversation.

What’s New
- World’s first AI assistant with end-to-end multi-city travel planning and booking in one chat.
- Available on Yatra’s web, Android, and iOS platforms.
- Handles complex itineraries: one-way, return, or multi-country loops.

How It Works
- Travellers can simply describe plans in natural language (e.g., “Plan a 7-day trip covering Bali & Singapore for 2 people starting July 17 from Delhi”).
- DIYA instantly generates a comprehensive, bookable itinerary: flights, hotels, packages, and curated local experiences.
- Users can refine itineraries until they’re perfectly aligned with their needs.

Tech Behind DIYA
- Powered by Google’s Gemini and advanced AI models.
- Uses natural language processing, real-time integrations, and retrieval-augmented generation.
- Supports chat and voice in over 100 languages.

Why It Matters
- Eliminates the need to juggle multiple tabs or platforms.
- Reduces planning time from hours/days to minutes.
- Moves closer to fully autonomous travel planning.

Leadership Insights
- Siddhartha Gupta (CEO): DIYA closes the gap between “options” and an actual trip, making travel truly intelligent.
- Shakti Goel (Chief Architect): DIYA applies semantic intelligence and advanced reasoning to craft personalized itineraries in real time.

This positions Yatra at the cutting edge of AI-led travel, redefining how travellers discover, plan, and book increasingly complex journeys.