Uzbekistan Airways and Integro Technologies Drive Crew Planning Optimization with PANORAMA COS

Uzbekistan Airways and Integro Technologies have signed an agreement for the implementation of PANORAMA COS (Crew Optimization System) – a solution for optimizing long-term crew planning and day-to-day crew management.

Strategic Partnership
- Uzbekistan Airways has signed an agreement with Integro Technologies to implement PANORAMA COS (Crew Optimization System).
- The system is designed to handle both long-term crew planning and day-to-day crew management.

Why It Matters
- The airline is in a rapid growth phase: in 2025 it carried 6.6 million passengers, placed a record order for 22 Boeing 787-9 Dreamliners, and continues to expand its Airbus A321neo fleet.
- Plans are in place to double the fleet by 2030, making efficient crew management essential.

Digital Transformation
- PANORAMA COS uses prescriptive AI to calculate optimal crew assignments, balancing hundreds of constraints simultaneously.
- Benefits include:
- Faster crew planning timelines
- Improved crew utilization efficiency
- Fair workload distribution, boosting crew satisfaction
- Real-time decision support during delays or irregular operations
- Accurate staffing and hotel room requirement calculations for layovers

Implementation Phases
1. Phase 1: Optimize crew pairing, routing, and cost management.
2. Phase 2: Rostering optimization, incorporating historical data, preferences, and personnel attributes.

Leadership Insights
- Shakhzod Ikramov, Deputy Chairman of the Board for Flight Operations, emphasized that digitalization is now a necessity, not just an advantage.
- Anastasia Kornienko, Business Development Director at Integro Technologies, highlighted how PANORAMA COS tackles the exponential complexity of crew planning during fleet expansion.