Air India’s announcement about relocating all domestic flight operations in Ahmedabad to Terminal 2 (T2) from 29 March 2026 is a significant move in its transformation journey. Scope of Change: - Covers 210 weekly domestic flights currently operating from Terminal 1. - International flights already operate from T2, so this unifies all Air India operations under one terminal. Passenger Benefits at T2: - 49,000 sq. m built‑up area with modern infrastructure. - 52 check‑in counters, self‑baggage drop kiosks, and DigiYatra kiosks for faster processing. - 17 departure immigration counters, 22 arrival immigration counters, plus 8 Fast Track Immigration e‑gates. - Expanded retail and F&B options for a more comfortable travel experience. Customer Communication: - Air India is proactively notifying passengers via SMS, email, and direct channels. - Advises travelers to double‑check terminal information before heading to the airport to avoid last‑minute confusion. Why It Matters This relocation is more than a logistical shift — it reflects Air India’s broader customer experience and operations transformation strategy. By consolidating operations into a modern terminal, the airline is: - Enhancing reliability and efficiency. - Aligning with its digital-first initiatives (like DigiYatra). - Delivering a smoother, more premium airport experience consistent with its fleet and service upgrades.
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