IHG Hotels and Resorts Appoints Wei Manfredi to Accelerate AI-Driven Innovation

IHG Hotels & Resorts has appointed Wei Manfredi as Senior Vice President of AI and Architecture to accelerate AI-driven innovation across its global portfolio.

About Wei Manfredi
- Role: SVP of AI & Architecture, guiding IHG’s AI strategy and strengthening its technical and data architecture.
- Background: Extensive experience with leading global companies including McDonald’s, Google Cloud, Lululemon, and Visa.
- Recognition: Named one of the Top AI Leaders for 2026 and among the 100 most influential AI leaders in America.

Strategic Focus
- Personalization & Guest Experience: Using AI to deliver deeper insights and tailored hospitality experiences.
- Operational Excellence: Driving secure, responsible AI adoption to optimize hotel operations and support owners.
- Partnerships: Strengthening collaborations with leading technology organizations to keep IHG at the forefront of digital innovation.

Recent Tech Milestones at IHG
- Rolled out a new Revenue Management System to 6,700+ hotels worldwide.
- Launched a Property Management System in 2,000 hotels.
- Introduced machine translation across 20+ brands.
- Expanded AI-powered automations and enhanced the IHG One Rewards app as a digital travel companion.

Why It Matters
This appointment underscores IHG’s commitment to responsible innovation—pairing cutting-edge technology with the warmth of human hospitality. It positions IHG to lead the next wave of AI-powered transformation in the hotel industry, benefiting guests, owners, and employees alike.